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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Payton Shannon

November 7, 2025

5  out of  5
rating by Payton Shannon
"Nick Garcia was super easy to communicate with and it was all around a smooth experience it is nice when someone can be professional yet personal with you making everything quick and efficient helped me find the best deal that suits me"
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Eládio Lelo

November 6, 2025

5  out of  5
rating by Eládio Lelo
"Jose is very professional. I highly recommend when you go to State Farm on Travis, follow up with him."
We responded:
"Thank you, Eládio. We're pleased to know that Jose's professionalism positively influenced your experience. We appreciate your recommendation and look forward to serving you again."
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Floriano Hebo

November 6, 2025

5  out of  5
rating by Floriano Hebo
"Excellent hospitality"
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PAUL CRUZ

November 3, 2025

5  out of  5
rating by PAUL CRUZ
"Great !"
We responded:
"It’s customers like you that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Richard and Angela Ellis

November 3, 2025

5  out of  5
rating by Richard and Angela Ellis
"Jose was awesome to work with! Very calming and very informative. I will definitely refer others to him."
We responded:
"Thank you, Richard and Angela, for your kind words about Jose. It's great to hear that he provided a calming and informative experience for you. We appreciate your referrals and look forward to assisting you and others in the future."
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Babrak Miakhil

November 3, 2025

5  out of  5
rating by Babrak Miakhil
"Five star for nick garcia"
We responded:
"Thank you, Babrak, for your five-star review for Nick Garcia. We're glad to hear that Nick provided you with great service. If you have any more questions or need assistance, feel free to reach out."
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Casa DeLeon

October 31, 2025

5  out of  5
rating by Casa DeLeon
"John, was extremely helpful and knowledgeable. He helped me in more ways that I hadn't even considered."
We responded:
"Thank you for your kind words about John! We appreciate your feedback and look forward to serving you again."
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jose pineda

October 29, 2025

5  out of  5
rating by jose pineda
"Mr. Jose buen servicio, muy amable en como explica las cosas alos clientes, excelente atención al cliente"
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Bridney Jones

October 29, 2025

4  out of  5
rating by Bridney Jones
"I have been a customer here for a while Romy & Katherine were great. Today I called to cancel neither of them were available. Spoke w/ Zoey she was very rude and over talking me when I asked why am I being charged more for renters insurance when I already paid in full. Her attitude & customer service was very poor ! She also falsified information in the system that I would be contacted tomorrow we never discussed a call tomorrow. I specifically ask for the staff I’ve worked w/ before to avoid bad customer service like I received from Zoey. I was so irritated I came to the Westheimer location to address the issue. She is not at this location but Humble. Fast forward spoke to JC in the office, customer service was great same as I usually receive by Romy! I appreciate his kindness, patience and understanding. Thank you JC!"
We responded:
"Thank you, Bridney, for sharing your experience with us. I'm sorry to hear about the issues you faced with Zoey, but I'm glad JC was able to assist you with the level of service you expect. We appreciate your feedback and are committed to ensuring a positive experience for all our customers."
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Regina

October 24, 2025

5  out of  5
rating by Regina
"Mr. Ocampos was not only very knowledgeable but also kind. I am very appreciative of his expertise and efficiency."
We responded:
"Thank you, Regina, for your kind words about Mr. Ocampos. We're glad to hear that his expertise and efficiency made a positive impact on your experience. Your feedback is greatly appreciated."
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John Quick

October 23, 2025

5  out of  5
rating by John Quick
"I got helped with great agents!"
We responded:
"Thank you, John, for your feedback! We're glad to hear our agents were able to assist you effectively. If you need anything else, feel free to reach out."
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Sarai Mejia

October 17, 2025

5  out of  5
rating by Sarai Mejia
"He was gentle and helped me to find a good option in car insurance"
We responded:
"Thank you, Sarai, for your kind words and for taking the time to leave a review. It's great to hear that you found a good car insurance option with our help. If you have any more questions or need further assistance, feel free to reach out anytime."
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Aby Cruz

October 16, 2025

5  out of  5
rating by Aby Cruz
"Great customer service. John helped me and explained very well what I was paying 👍🏽"
We responded:
"It’s customers like you, Aby, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Taylor Palmer

October 16, 2025

5  out of  5
rating by Taylor Palmer
"Nick reached out to me with a great quote. The switch was quick and painless, I am glad to be back with State Farm. Thanks, Nick!"
We responded:
"Thank you, Taylor, for your feedback! We're happy to hear that Nick provided you with a great quote and that the switch was smooth. Welcome back to State Farm!"
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Reginald Clark (Reggie)

October 15, 2025

5  out of  5
rating by Reginald Clark (Reggie)
"John was the best agent I have ever dealt with. He made everythging easy to understand and I highly recommend him as a agent."
We responded:
"Thank you, Reggie, for your kind words about John. We're glad to hear he made everything easy to understand for you. Your recommendation means a lot to us."
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Sean Racz

October 13, 2025

5  out of  5
rating by Sean Racz
"Had amazing customer service, John helped me out and made everything super efficient. He also went above and beyond and found a few other things I didnt know I could get coverage for. Highly recommend."
We responded:
"We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support! "
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Noor Azim Aslami

October 8, 2025

5  out of  5
rating by Noor Azim Aslami
"I’m new with this insurance company, but I’m happy so far. The price is very good and the service looks great."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
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Nelly Quiam

October 2, 2025

5  out of  5
rating by Nelly Quiam
"So grateful to have known Ms Lilly Palencia of State Farm…Highly commendable. Patient efficient & knowledgeable..She led & guide me to the utmost outcome , satisfactory coverage & affordable premium at this time that everything is uncertain …I felt important assisting me or it’s just her normal attitude… Wish you more success!!!!!!!"
We responded:
"Thank you for your thoughtful review, Nelly! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
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Monica Edmond

October 1, 2025

5  out of  5
rating by Monica Edmond
"Let me first start by saying there needs to be a few more gold stars for me to highlight! I first started speaking with John Ocampo around 9/24/25 regarding an auto insurance quote and in one week (today) my husband and I are part of the State Family family! Not only that my daughter & son are covered as well (and one daughter waiting to sign on). Where there is good services we all will follow. John has impeccable customer service skills. He was extremely knowledgeable & well versed on all of the products offered by your company. John fulfilled his promises to callback, text & email with updates even while he was a little under the weather. He is definitely an asset to your company. I will also be referring a couple other family members & friends ends. Thank you John Ocampo for exemplifying unmatched customer service skills and representing State Farm."
We responded:
"Thank you, Monica, for your kind words and for choosing us for your family's insurance needs. It's great to hear that John provided such exceptional service and made the process smooth for you. We look forward to serving you and your family for years to come."
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Andy Arroyo

September 26, 2025

5  out of  5
rating by Andy Arroyo
"Ricky Izquierdo and his team made the whole process so easy! I reached out for an auto insurance quote and within less than 2 hours I was fully insured. Ricky was professional, friendly, and explained everything clearly so I felt confident about my coverage. It’s rare to find that level of efficiency and customer care at the same time. I’m grateful for the great service and highly recommend Ricky Izquierdo’s State Farm office to anyone looking for fast, reliable, and trustworthy insurance help."
We responded:
"Thank you, Andy, for your kind words and for taking the time to share your experience. We're glad to hear that Ricky and his team were able to assist you efficiently and provide clarity on your coverage. Your recommendation means a lot to us."
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Mary Tompkins

September 25, 2025

5  out of  5
rating by Mary Tompkins
"John,Nick, and Marisa are awesome! We had a really good time and hope they come back again."
We responded:
"Thank you, Mary, for your kind words! We're glad to hear that John, Nick, and Marisa were able to help you out. We look forward to serving you again in the future!"
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Brenda Hardaway

September 25, 2025

5  out of  5
rating by Brenda Hardaway
"Thank you for the enjoyable experience. We appreciate having had the opportunity to work with you. We hope to collaborate again in the future. Mr. Davis, it was a pleasure engaging with your team, and we look forward to future endeavors together."
We responded:
"Thank you, Brenda, for your kind words and for choosing us for your insurance needs. We're glad to hear that you had a positive experience with our team. We look forward to working with you again in the future!"
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Aquilla Johnson

September 25, 2025

5  out of  5
rating by Aquilla Johnson
"John and the others are awesome"
We responded:
"Thank you, Aquilla, for your kind words about John and the team. We're glad to hear you had a great experience with us. If you need anything else, feel free to reach out."
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JoAnn Grant

September 25, 2025

5  out of  5
rating by JoAnn Grant
"Nick was great and we recommend his services to anyone!"
We responded:
"Thank you, JoAnn, for your kind words about Nick. We're glad to hear that you had a positive experience and appreciate your recommendation. If you need any further assistance, feel free to reach out."
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Sonya Arce

September 25, 2025

5  out of  5
rating by Sonya Arce
"Working with Marisa Arce was great. She made the process quick and easy. Answered all our questions along the way. Highly recommend her for homeowners insurance!"
We responded:
"Thank you, Sonya, for your kind words about Marisa. It's great to hear that she made the process smooth and answered all your questions. We appreciate your recommendation for homeowners insurance!"