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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Racz

October 13, 2025

5  out of  5
rating by Sean Racz
"Had amazing customer service, John helped me out and made everything super efficient. He also went above and beyond and found a few other things I didnt know I could get coverage for. Highly recommend."
We responded:
"We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support! "
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Noor Azim Aslami

October 8, 2025

5  out of  5
rating by Noor Azim Aslami
"I’m new with this insurance company, but I’m happy so far. The price is very good and the service looks great."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
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Nelly Quiam

October 2, 2025

5  out of  5
rating by Nelly Quiam
"So grateful to have known Ms Lilly Palencia of State Farm…Highly commendable. Patient efficient & knowledgeable..She led & guide me to the utmost outcome , satisfactory coverage & affordable premium at this time that everything is uncertain …I felt important assisting me or it’s just her normal attitude… Wish you more success!!!!!!!"
We responded:
"Thank you for your thoughtful review, Nelly! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
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Monica Edmond

October 1, 2025

5  out of  5
rating by Monica Edmond
"Let me first start by saying there needs to be a few more gold stars for me to highlight! I first started speaking with John Ocampo around 9/24/25 regarding an auto insurance quote and in one week (today) my husband and I are part of the State Family family! Not only that my daughter & son are covered as well (and one daughter waiting to sign on). Where there is good services we all will follow. John has impeccable customer service skills. He was extremely knowledgeable & well versed on all of the products offered by your company. John fulfilled his promises to callback, text & email with updates even while he was a little under the weather. He is definitely an asset to your company. I will also be referring a couple other family members & friends ends. Thank you John Ocampo for exemplifying unmatched customer service skills and representing State Farm."
We responded:
"Thank you, Monica, for your kind words and for choosing us for your family's insurance needs. It's great to hear that John provided such exceptional service and made the process smooth for you. We look forward to serving you and your family for years to come."
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Andy Arroyo

September 26, 2025

5  out of  5
rating by Andy Arroyo
"Ricky Izquierdo and his team made the whole process so easy! I reached out for an auto insurance quote and within less than 2 hours I was fully insured. Ricky was professional, friendly, and explained everything clearly so I felt confident about my coverage. It’s rare to find that level of efficiency and customer care at the same time. I’m grateful for the great service and highly recommend Ricky Izquierdo’s State Farm office to anyone looking for fast, reliable, and trustworthy insurance help."
We responded:
"Thank you, Andy, for your kind words and for taking the time to share your experience. We're glad to hear that Ricky and his team were able to assist you efficiently and provide clarity on your coverage. Your recommendation means a lot to us."
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Mary Tompkins

September 25, 2025

5  out of  5
rating by Mary Tompkins
"John,Nick, and Marisa are awesome! We had a really good time and hope they come back again."
We responded:
"Thank you, Mary, for your kind words! We're glad to hear that John, Nick, and Marisa were able to help you out. We look forward to serving you again in the future!"
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Brenda Hardaway

September 25, 2025

5  out of  5
rating by Brenda Hardaway
"Thank you for the enjoyable experience. We appreciate having had the opportunity to work with you. We hope to collaborate again in the future. Mr. Davis, it was a pleasure engaging with your team, and we look forward to future endeavors together."
We responded:
"Thank you, Brenda, for your kind words and for choosing us for your insurance needs. We're glad to hear that you had a positive experience with our team. We look forward to working with you again in the future!"
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Aquilla Johnson

September 25, 2025

5  out of  5
rating by Aquilla Johnson
"John and the others are awesome"
We responded:
"Thank you, Aquilla, for your kind words about John and the team. We're glad to hear you had a great experience with us. If you need anything else, feel free to reach out."
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JoAnn Grant

September 25, 2025

5  out of  5
rating by JoAnn Grant
"Nick was great and we recommend his services to anyone!"
We responded:
"Thank you, JoAnn, for your kind words about Nick. We're glad to hear that you had a positive experience and appreciate your recommendation. If you need any further assistance, feel free to reach out."
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Sonya Arce

September 25, 2025

5  out of  5
rating by Sonya Arce
"Working with Marisa Arce was great. She made the process quick and easy. Answered all our questions along the way. Highly recommend her for homeowners insurance!"
We responded:
"Thank you, Sonya, for your kind words about Marisa. It's great to hear that she made the process smooth and answered all your questions. We appreciate your recommendation for homeowners insurance!"
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Sonya Arce

September 25, 2025

5  out of  5
rating by Sonya Arce
"Working with Marisa Arce was great. She made the process quick and easy. Answered all our questions along the way. Highly recommend her for homeowners insurance!"
We responded:
"Thank you, Sonya, for your kind words about Marisa. It's great to hear that she made the process smooth and answered all your questions. We appreciate your recommendation for homeowners insurance!"
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Maria Martinez

September 25, 2025

5  out of  5
rating by Maria Martinez
"Marisa Alas was such a big help with my home insurance! She was professional, patient, and really took the time to explain everything to me so I felt confident in my decision. She made the whole process smooth and stress free, and I truly appreciate her knowledge and kindness. Highly recommend her to anyone needing home insurance help!"
We responded:
"Thank you, Maria, for your kind words about Marisa Alas. We're glad to hear that she was able to assist you with your home insurance needs and make the process smooth. Your recommendation means a lot to us."
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KEILA LEAL

September 25, 2025

5  out of  5
rating by KEILA LEAL
"Marisa was amazing to work with! She was very responsive and took the time to clearly explain all my auto insurance coverages. She made the whole process easy and stress-free. Highly recommend"
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
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Jalon Twine

September 25, 2025

5  out of  5
rating by Jalon Twine
"Marisa was outstanding, she made it very easy to understand and took the time to answer my questions. She is literally the best!"
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us!"
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Juanita Arce

September 25, 2025

5  out of  5
rating by Juanita Arce
"Thank you Marisa for your great service. You helped clear all my doubts and answer all my questions. You found me a great policy. She is also bilingual which is a plus. So, she will be helping my parents on finding a better policy for their home insurance. I appreciate your time and how helpful, responsive you were."
We responded:
"Thank you, Juanita, for your kind words about Marisa's service. We're glad she could assist you and your family with your insurance needs. If there's anything else we can do for you, feel free to reach out. "
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Eric A

September 25, 2025

5  out of  5
rating by Eric A
"Thank you Marisa! Getting my insurance needs through her has been an easy transition. Walked me through everything and the process was very easy. She’s the best!"
We responded:
"Thank you, Eric! We're glad to hear that your transition was smooth and that she could assist you effectively. If you need anything else, feel free to reach out."
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Patricia Barrera Morales (Patty)

September 25, 2025

5  out of  5
rating by Patricia Barrera Morales (Patty)
"Marisa Arce was very knowledgeable in answering my questions and took the time to thoroughly explain each steps she was taking, very good customer service she provided"
We responded:
"Thank you, Patty, for your kind words about Marisa. We're glad she could assist you with her expertise and thorough explanations. Your feedback is greatly appreciated!"
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Elyssa Alvarado

September 25, 2025

5  out of  5
rating by Elyssa Alvarado
"Completely painless and quick service! Marisa Arce was fantastic! I was searching for a new plan and provider for both Auto and RV insurance. Marisa was very polite and knowledgeableable. Quickly got me switched over and made sure my plans were comparable to that of my previous. Definitely recommend!"
We responded:
"We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support! "
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Melissa Morales

September 25, 2025

5  out of  5
rating by Melissa Morales
"Marisa was so great and took the time to answer all my questions. Very knowledgeable!"
We responded:
"Thank you, Melissa. We're glad to hear she was able to assist you with all your questions. We appreciate your feedback and look forward to serving you again."
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Nicole McHenry

September 25, 2025

5  out of  5
rating by Nicole McHenry
"Nick Garcia was very helpful! I recommend anyone to use this agency for their insurance!"
We responded:
"Thank you, Nicole, for your kind words about Nick! We're glad to hear he was able to assist you effectively. Your recommendation means a lot to us."
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Alysia Comeaux

September 11, 2025

5  out of  5
rating by Alysia Comeaux
"I had a great experience with Marisa Arce! She took her time to answer my questions and explain everything in detail, which made finding a new car insurance policy easier!"
We responded:
"Thank you, Alysia, for sharing your experience with Marisa! We're glad to hear she was able to assist you with your car insurance needs. If you have any more questions in the future, feel free to reach out."
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Haley Aguilar

September 9, 2025

5  out of  5
rating by Haley Aguilar
"Ms. Lidia (Lilly) Palencia is truly the best of the best and as dedicated as they come. It didn’t matter if my only availability was 10 minutes between meetings or nine o'clock at night, she put in that WORK for me. Ms. Lilly is wholeheartedly committed to her clients, and I have been blown away by her willingness to find the perfect quote. I researched other companies, but none came close to the rates she provided. Comparing numbers was confusing at first, but she patiently clarified every question I had and ensured I understood each step before moving forward. At no point did I feel my time was undervalued or that I was being rushed into signing paperwork I did not understand. Now, let’s talk numbers. I was previously paying $350+ with another company for no roadside assistance, a sky-high deductible, and subpar customer service. With Lilly and State Farm on my side, I now have roadside coverage and peace of mind if an unforeseen accident occurs. After reviewing five other offers, each one came in 10 to 12 percent higher than the policy Lilly secured for me, without providing better coverage. I was shocked. For reference, I have (knock on wood) a perfect driving record and had been insured for over 12 months prior. Lilly truly saved the day. The State Farm quotes she provided were not just competitive, they were significantly lower than my current policy. The $500 deductible option came in 6.5 percent below my old premium, and the $1,000 deductible was 12.8 percent lower. If you are even considering changing your auto policy, look no further. I had the best experience with Lilly and cannot wait to keep working with her in the future! State Farm, she deserves a raise AND a vacation. How can we make this happen? 🙂"
We responded:
"Thank you, Haley, for sharing your experience with Ms. Lilly. It's great to hear how she went above and beyond to find the perfect quote for you and clarify any questions you had. We're glad to have her on our team and appreciate your feedback. "
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Pamela AH

September 9, 2025

5  out of  5
rating by Pamela AH
"Outstanding Service – Jose is the Best! I can’t recommend Jose from State Farm highly enough! From the very first interaction, he was incredibly knowledgeable, patient, and genuinely invested in helping me find the best insurance coverage. Not only did he save me a significant amount of money with my home and auto policies, but he also went above and beyond to ensure I fully understood my policy and felt completely comfortable with every decision. What really stood out was Jose’s thoroughness. He took the time to break everything down in a clear and simple way. There was no pressure, no confusion, just honest, helpful guidance. It’s rare to find someone so professional yet approachable. If you’re looking for an insurance agent who’s not just trying to sell you something, but truly wants what’s best for you, Jose is your guy. I feel so much more confident in my coverage now, all thanks to him!"
We responded:
"Thank you, Pamela, for your kind words about Jose's service. It's great to hear that he was able to assist you so effectively and make the process clear and comfortable. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Sayuri Castañeda

September 5, 2025

5  out of  5
rating by Sayuri Castañeda
"Jose was a huge help! Very patient and polite and he answered all my questions. He shared different life insurance products to best suit my needs. Also, very professional and showed up to our appointment on time. By far he is 5 stars!"
We responded:
"Thank you, Sayuri, for your kind words and for taking the time to share your experience with Jose. We're glad to hear that he was able to assist you with your life insurance needs and provide the professional service you deserve. If you have any more questions or need further assistance, feel free to reach out anytime."
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ahmadzai abdulrahimzai

September 4, 2025

5  out of  5
rating by ahmadzai abdulrahimzai
"Jose was a wonderful help. He helped me with my car insurance and renters insurance. Thank you Jose!"
We responded:
"Thank you, Ahmadzai, for your kind words about Jose. We're glad to hear he was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. "